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privacy policy

Terms

Syngli Inc., its employees and contractors (collectively, "") operate the web app (https://syngli.com) and mobile apps. Both the web and mobile apps are services delivered to your web browser or mobile device via computer "Servers" that we administer. This Privacy Policy ("Policy") covers the entire "Software", including both its web and mobile apps. We have created this Policy for you (the "User") to explain in a straightforward way how your information is collected, used, and protected. Special reference is made within this Policy to "Children" who are identified as individuals under the age of 13 years, as well as to "Guardian" Users who are legally responsible for these Children, and to "Educator" Users who may be employed by an educational institution as teachers, tutors, curriculum developers, information technology professionals, or other administrators. Special reference is also made to "personally- identifying information", such as your email address, which could be used to identify you. All other kinds of information that you may provide to the Software, including text, numbers, equations, audio files, images and videos, we refer to collectively as "Content". The core units of such Content are "Premises", which are statements relating one item (e.g. a text string) to another (e.g. an image).

Location of and modifications to this policy

To make this notice easy to find, we make it available through the footer of our website and main menu of our mobile apps. Your use of the Software indicates your acceptance of this Policy, and your continued use of the site after any alterations are made to this Policy signals your acceptance of these changes.

We may update this Policy from time to time, at our sole discretion, with the modified Policy effective immediately upon posting. We will post notice of any materially significant changes to this Policy on the Software, and/or send you an email notice. We recommend that Users check this page (https://syngli.com/privacy.php) periodically for such changes.

Our commitment to privacy

Your privacy is important to us. The only personally-identifying information you are required to submit to use the Software is either: a valid email address (in combination with a confidential password used to verify your account) or, should you choose to authenticate your identity via a third-party site such as Facebook, your identity as a user of such a site. We do not share this user authentication information with other parties. If you choose to sign in to the Software via a third-party site such as Facebook and then to navigate to your user settings page (https://syngli.com/settings.php) or network page (https://syngli.com/networks.php), we may in loading that page allow you to retrieve biographical data that you had previously submitted to the third-party service. However, these biographical data are not stored on our servers, unless and until you explicitly edit and then choose to save these data from your user settings page. Whether you sign in to the Software via email address and password or via third-party authentication, any personally-identifying biographical data that you do choose to submit as part of your user profile will by default be kept private from other parties, unless and until you explicitly elect to make parts of your profile visible to other Users of the Software. Any other Content that you provide will be kept private from other parties or (if you specify) shared with other Users of the Software in a way that does not publicly identify you as the author of the information. Any email communication you have with us will be kept private, or (if we post this correspondence on our platform for the benefit of other Users who may have similar questions as you) published without personally-identifying information. Your Internet Protocol (IP) address, browser or mobile device model, and other potentially personally-identifying information may be passively transmitted to our servers when you use the Software, but we will not actually use this information to identify you, and we will not share it with other parties.

We will not share the personally-identifying or potentially personally-identifying information you have provided to us with outside parties unaffiliated with , for marketing or other purposes, except as noted in the following paragraph. We will not use your personally-identifying information in ways unrelated to the ones described in this Policy without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. In the event of a merger or change of ownership of , we may transfer your information to the new ownership, under condition that your information remains subject to the Policy in effect at the time of the change.

The only exceptions to the guarantees made in the foregoing paragraph are if we are required by law to disclose your information to lawyers, law enforcement, government officials, or other third parties, or if we believe in good faith that such disclosure is reasonably necessary to respond to legal process including subpoenas and court orders; to respond to claims that we have violated the rights of third parties, or harassed them by posting or transmitting their personally-identifying information without their consent; to protect the safety, property, and rights of , its Users, third parties, and the public at large; or to enforce our Terms of Use (https://syngli.com/terms.php). In some cases, such disclosure may need to be made in jurisdictions outside of the United States, if we believe in good faith that such disclosure is required by the local laws of that jurisdiction, and that such laws apply to Users in that jurisdiction and are consistent with generally-accepted international standards.

We do not participate in link-referral or cross-marketing programs with other sites. We do not run any kind of commercial ads, including banner ads, pop ups, or pop unders. We do not use tracking devices for marketing purposes, such as cookies, web beacons, or single-pixel gifs. We do not send you unsolicited communications for marketing purposes. Users who choose to upload and share Content to may in rare cases choose to provide Uniform Resource Locator (URL) links to third-party websites, which may have different privacy practices than ours. We have no control over, nor responsibility for, the privacy policies of such third-party websites. We recommend that Users read the privacy policies of each and every website and mobile app they use.

Special considerations for international visitors

Your data, including personally-identifying information and other Content, are stored and handled on our Servers, located in the United States. If you are using the Software and residing in the European Union or anywhere else around the world with data governing laws that are different from United States law, then you are accepting and providing with a knowledgeable consent to store and use your personally-identifying information and other Content for the purpose of providing you with access to the Software in accordance to the data governing laws of the United States.

Our commitment to children's privacy

To protect the personally-identifying information of individuals under 13 years of age, we comply with COPPA (Children's Online Privacy Protection Act). We require Users to provide their birth year when registering with the Software as a way of verifying that they are old enough to use the Software. If you are under 13 years of age, please do not register for your own account.

If you are a Guardian or Educator responsible for a Child under 13 years of age, you may set up a Child profile within your account. In doing so, you are providing consent on behalf of the Child for to store and use data provided by the Child, potentially including personally-identifying information or other Content (indeed, the same kind of data as for other Users). As a Guardian or Educator, you will also have the ability to review response data from Child(ren) associated with your account (similar to the ability granted to course authors, as described below). If you learn that your Child has registered an account with without your consent, you can email us at to ask us to review and disable the Child's profile. We recommend that Guardians and Educators instruct their Child(ren) on safe internet practices. To maximize security of Children, we have removed any social media links from within the Software, when accessed by Children identified as under 13 years of age.

Our commitment to data security

We have made a good faith effort to secure the information we collect online. In particular, we have put in place appropriate physical, electronic, and procedural safeguards to prevent unauthorized access and use of your personally-identifying information, to maintain data accuracy, and to ensure the correct use of your data. Nevertheless, we cannot guarantee complete security, and in particular we cannot guarantee that information you provide to us will not become available to unauthorized persons or the public at large.

If you have chosen to authenticate using a combination of email address and password, your account information is password-protected. Make sure to choose a strong password and to keep your password safe. Be sure to log out once you are finished with each session when using the Software (rather than simply closing your browser or browser tab), particularly if you are using a public computer or other shared device, to ensure that session data are not available to other people who may use the same device.

The information we collect and store

This notice applies to all information collected or submitted on the Software.

  1. On the Settings, Account, Sharing and Networks pages, you can enter or edit information about yourself and/or any Child profiles you have added to your account. The types of personally-identifying information collected at these pages include:

    • Your primary email address (which will serve as your username) and password, if you have chosen not to authenticate your identity via a third-party service such as Facebook. If you have chosen to authenticate your identity through such a third-party service, this service may also provide us with your profile photo, name, email address and list of contacts who are also using the Software.
    • Optional information including a user image, your secondary email address, a brief personal description, name, date of birth, gender, country of residence, spoken languages, preferred currency, and highest level of education completed.

  2. On the Courses, Premises, Media and Tutor pages, you can enter or edit Content including Premises about the world. The types of information collected at these pages include:

    • text
    • numbers
    • equations
    • sound files
    • image files
    • video files
    • metadata for any Premise, such as its relative ordering with respect to other Premises, estimated validity, tags, explanations, and visibility to other Users.

  3. On the Courses, Library, Tutor and Networks pages, you can specify course settings to organize these Premises, and Premises shared with you by other Users, into courses of study. The types of settings collected at these pages include those determining:

    • which Users have access to a given course
    • which Premises are included in a given course
    • how Premises are ordered during testing
    • how Premises are transformed into questions
    • how questions, responses and other feedback are displayed to learners

  4. On the Tutor and Stats pages, you can choose to provide responses to questions posed by the Software. The types of information collected at these pages include:

    • spoken, handwritten, and typewritten responses (to fill-in-the-blank and related questions)
    • selection responses accomplished by clicking, tapping or dragging movements (to true-or-false, multiple-choice, matching and related questions)
    • your estimate of the correctness of responses given by yourself or other Users whose performance data you have been authorized to edit

  5. You may choose to send us chat messages and emails with questions or comments about , and we may elect to keep these messages as well as your return email address.

  6. Like many other web and mobile applications, collects standard log entries for each page served, potentially including your IP address, location, hardware and browser type, language preference, URLs of web pages you visit just before and during your visit to the website, the time and date of your use of the Software, Software version, and record of any Software errors and crashes.

  7. Like many other web and mobile applications, places encrypted cookies (short strings of information) on the computer, tablet, mobile phone, or other device you use to access the website. In our case, these "session cookies" only contain enough information to identify you as a unique User.

The way we use information

  1. We use the personally-identifying information that you have provided both to better design our Software and for demographic research. We may infrequently use the email address(es) you have provided, if any, for purposes such as sending confirmation and User authentication emails, supplying you with news about and website upgrades, soliciting your feedback, enabling subscription email services, notice of any change in ownership of , etc. You will be provided with an opt-out option to preclude further such communications from us to you, except critical emails including those that concern your access to the Software. We may use any biographical data such as age and gender that you and other Users have provided, in aggregate, to study how people of different demographic groups learn, and to tailor 's algorithms to these cohorts. On occasion, we may publicly release an aggregate and non-personally-identifying version of the biographical information from you and other Users, for instance to document demographic usage trends. Other Users do not have access to this information, nor do we share it with outside parties.

  2. We use the Content that you have provided to build a database of knowledge on which you and potentially other Users can be tested. We may use the elements of this Content (Premises) to construct further Premises and questions, without reference to you as the author of the original Premises. If you have elected to share the Premises you have uploaded with other Users of , then they will also be able to study using these Premises. You should refer to the Terms of Use (https://syngli.com/terms.php) before uploading and sharing Premises, to familiarize yourself with what kind of content we allow, and the intellectual property rights that we claim to such content. While you may choose to include personally-identifying information in these shared Premises (for example, sound recordings of your voice, or photos taken of you), other Users will not be able to see that you are the User who uploaded them. We may also elect to develop standardized courses of study using such shared Premises. Apart from such voluntary sharing by you of Premises with other Users of , we do not share this information with other Users or outside parties.

  3. We use your course settings to create courses of study tailored for you. We do not share this information with other users or outside parties.

  4. We use the responses you provide to questions to enable our Software to adapt its questions to your own learning pace, and to augment and refine our Content database. Authors of the courses you study may also have the ability to review the responses you have provided. We may aggregate your performance data with those of other Users, for instance to gauge the difficulty of learning a given set of Premises, or to display to another User the average performance of many other Users. Besides these uses of aggregate, non-personally-identifying data, we do not share this information with other Users or outside parties.

  5. We use the content and return email addresses of chat and email messages you send to us to answer these messages. If you email us a question, we may publish it together with our response (but not your name or email address) on 's help pages (including https://syngli.com/help.php) to assist other Users who may have a similar question. Apart from this usage, we do not share this information with other Users or outside parties.

  6. We use log entries to administer and improve the performance of the Software, to respond to your service requests, and to diagnose unanticipated server problems. In combination with other data you have provided, we may also use log entries to detect anomalous or abusive User activity such as spam, and to deal with such usage by means including temporary or permanent removal of User content and suspension of User accounts. On occasion, we may publicly release an aggregate and non-personally- identifying version of this information, for instance to document usage trends. Besides this usage, we do not share this information with other Users or outside parties.

  7. makes minimal use of cookies (and none whatsoever for marketing purposes), using them only to identify you to our servers at each page you visit on , e.g. so that we do not have to ask you for your password on each page. These cookies expire once you log out or are inactive on the site for a certain duration. We do not share this information with other Users or outside parties.

How you can access, correct, and cancel your information

  1. You can access and change personally-identifying information that you have provided, and which we maintain, by logging into the Software using your username and password, and navigating to your user settings page (https://syngli.com/settings.php). Guardians will have the ability to access and change personally-identifying information of associated Child profile(s) at the same page. If you choose to sign in via third-party services such as Facebook, personally-identifying information about yourself that you have previously provided to these services may be shown to you at your user settings page, but are not maintained on our own servers until such time as you explicitly edit and save the personally-identifying information on your user settings page. Barring technical problems, the changes you make at that page should be effective immediately. At any time, you have the option to delete your account. If you delete your account, the personally-identifying information you have provided about yourself will be deleted from our servers. If a Guardian deletes any associated Child profiles from their account, personally-identifying information pertaining to the Child(ren) will be similarly deleted. Backup copies of our database may temporarily preserve these deleted data and their association to you, but these will not be available to other parties.

  2. You can access and change any of the Content that you have provided by logging on to the Software and navigating to the content page (https://syngli.com/content.php). Barring technical problems, the changes you make there should be effective immediately. If you delete a Premise, the content (text strings, images, and/or sound files) may remain on our servers. This applies both in the event that you have shared the Premise with other Users, and in the event that other Users have uploaded the same content, whether independently of you or by copying your shared Premise. But if you delete such a shared Premise, all reference to you as the User who provided these data will be removed - that is, the Premise will be "anonymized". Similarly, if you delete your account, all shared Premises that you have uploaded will be anonymized. Backup copies of our database may temporarily preserve your Premises and their association to you, even after deletion of unshared Premises and anonymization of shared Premises, but these will not be available to other parties.

  3. You can access and change your course settings by logging on to the Software and navigating to the courses page (https://syngli.com/courses.php). Barring technical problems, the changes you make there should be effective immediately. If you delete your account, your course settings will be deleted from our servers. Backup copies of our database may temporarily preserve these deleted data and their association to you, but these will not be available to other parties.

  4. The responses you make to questions posed to you during your study using may be stored by us indefinitely. If you delete your account, all explicit references to you as the User who made these responses will be removed; that is, the responses will be anonymized.

  5. Our records of chat and email messages from you may be stored by us indefinitely and are not amenable to User access or alteration.

  6. Our log entries may be stored by us indefinitely and are not amenable to User access or alteration. Mobile app log entries may also be stored on Android or iOS servers outside of our control.

  7. Cookies are stored on your computer, mobile phone, or other device. If you do not wish to have cookies placed on your device, you can adjust your browser to decline any cookies before logging in to . Note that the Software may not function optimally with cookies disabled.

How to contact us

Should you have other questions or concerns about this Privacy Policy, please send us an email at .

Effective November 20, 2020